- world market leader
- technicians in 134 ports
- certified for all brands
At Mr. Marine, we care. We care about our people, care about the team, about our customers, the environment, and about performance. We have outlined our corporate values, which drive our behaviours.
We care about our people
- We put safety first by taking care of the people around us and by following the rules.
- We have lives. We are committed to building an encouraging, caring, and supportive environment where there is respect for each individual.
- We are an inclusive company. We believe in equality, regardless of gender, race, age, nationality or religion.
- We love positive energy in the company. Happy people will be better at delivering value to the customer. We like to be around happy, motivated, and positive people. We believe in having fun in and out of work.
- We take everybody seriously. We understand that communication starts by listening, understanding different perspectives, and caring about the success of others. We actively listen with humility and respect.
- We are committed to the growth of our people. We offer a supportive environment of continuous development where you can do, and become, your best. We expect our people to actively take responsibility for their own self-development. We offer a supportive coaching environment.
We care about the team
- We are a team. That means we show up for each other, act with empathy, and have an open environment where we share information transparently in a respectful manner. While there is always a time and place to celebrate individual accomplishments, no single person is bigger than the team.
- We make sure our team feels appreciated and valued. We take the time to stop and acknowledge where we came from so that we don’t miss how impressive the climb is.
- We take nothing for granted. There are always challenges that lie ahead and nothing in life is a certainty. It is important to stay humble, carry ourselves with a quiet confidence, and treat others the same way that we want to be treated.
We care about our customers
- We put customers first. We make every decision and measure every outcome based on how well it serves our customers.
- We earn the preference of our customers by relentlessly focusing on delivering the best customer service. We understand their business. We think out of the box, and we are going out of our way to find solutions to their problems.
- We turn our customers into fans because we take care of our customers. We provide excellent after sales service, and we grow our business with each customer because of the end-to-end feel good experience we deliver.
We care about the environment
- We are committed to doing business in ways that are good for people and planet.
- We strive towards zero waste, zero paper and zero emissions.
- We are conscious about giving back to our community. We organize regular "fun" fundraising activities to support charities.
We care about performance
- We are competitive and we play to win.
- We deliver on our promises and we exceed expectations. When we make a commitment we keep it.
- We pay attention to detail, and we believe in getting things right the first time
- We are responsive and we maintain fast turnaround times.
- We learn and improve every day. We are curious and eager to learn from our mistakes. We share it when we shine so that we all benefit from knowing how. Our Mr. Marine Academy is an outstanding training platform that helps us to be the best in the markets in which we operate.